Welcome to Relax The Back® Louisville. We’re Mark and Jen Marshall, co-owners of the store and proud members of the Louisville community since opening our doors in February 2015. From the beginning, our focus has been helping clients throughout Kentucky, Indiana, and Ohio find effective solutions for back pain, neck pain, sleep challenges, and everyday discomfort. Whether someone needs better support at work, improved posture, or more restorative sleep, our goal is to provide the ergonomic products and guidance that make daily life easier.

Our careers, however, began in a very different field. We spent nearly twenty years as Physician Assistants working in primary care, orthopaedics, and spine surgery. Our path changed when Mark developed two cervical disc herniations — the result of the prolonged, forward-flexed posture required in the operating room. We knew that if nothing changes, then nothing changes — and unless he stepped away from that role, his pain and neuropathy would only worsen. That realization forced us to consider a new direction for our future.

When we discovered Relax The Back®, the mission resonated deeply. Our passion has always been patient-centered care — listening, educating, and making a meaningful difference in people’s lives. This work allows us to apply our medical backgrounds in a new way, helping clients understand their pain, improve their posture, sleep better, and find long-term comfort with the right ergonomic solutions. It felt less like changing careers and more like continuing our calling through a different avenue.

Today, our team brings together a unique blend of clinical and industry expertise. We're fortunate to work alongside Kevin Arnold, who joined us in 2021 with more than twenty years of experience in the sleep and furniture industry. His background gives him deep insight into how mattress construction, materials, and design affect spinal support, pressure relief, and sleep quality.

If you’re experiencing back pain, neck pain, poor sleep, or discomfort at your desk, we invite you to visit us in the store. We take time to listen, ask questions and recommend solutions tailored to your body, your habits, and your goals. Whether you’re seeking pain relief, improved posture, or greater comfort in your daily routines, we’re here to help you move better, feel better, and live better every day.