Return Policy
Your satisfaction is our priority. We strive to match each purchase to your individual needs, but please note that it may take a few days for your body to adjust to certain products. If you experience any issues, contact us right away—we’re here to help resolve them promptly.
Our standard return policy allows for exchanges or refunds within 30 days of purchase. To be eligible, items must be in “like new” condition—clean, free of stains or odors—and returned with all original packaging and proof of purchase.
All returns are subject to a 15% restocking fee, which helps cover inspection, repackaging, and processing costs associated with returned merchandise. Customers are responsible for all return shipping costs unless the item arrived damaged or was shipped in error. We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit.
Returnable/Refundable Products
- Recliners in black, grey, or brown
- Mattresses
- Massage Beds
- Handheld & Foot Massagers
- Desks
- Workstation Accessories: Footrests, keyboard trays, lights, monitor arms, standing mats
- Inversion tables & stretchers
- Books
Non-Returnable/Non-Refundable Products
- Personal care items: Pillows, linens, bed wedges, mattress toppers, mattress and pillow protectors, hot and cold packs and braces.
- Custom ordered, personalized products
- Lift & Massage Chairs
- Model closeouts and Sale products
- Adjustable bases and foundations
- Saunas
