Warranty Coverage
Most products sold on relaxtheback.com include a manufacturer’s warranty, with coverage and terms varying by product.
Please visit your product’s detail page to view the specific warranty information.
Service and Parts
Some products on relaxtheback.com include manufacturer coverage for service, parts, and labor within a specific timeframe from the date of purchase. For complete details, please refer to your product’s detail page for the manufacturer’s service information. Please note that service is typically arranged directly by the manufacturer through a third-party provider and is not provided or coordinated by Relax The Back.
To help us guide you through the service process, please obtain the following details:
Manufacturer, model, date of purchase, purchase location.
You can typically find this information on the back or bottom of your chair.
Submit this information using the form below, and our Support Team will follow up with next steps within 24 hours:
